Effective Date: June 9, 2025 

1.  Delivery Areas: 

1.1. We offer delivery of our products throughout Canada and the United States. Please check delivery availability for your region at the time of ordering.

2.  Order Processing Times: 

2.1. Orders are generally processed within 2 to 3 business days from the receipt of payment.

2.2. Orders placed after 5:00 PM will be processed the next business day.

3.  Shipping Fees: 

3.1. Flat Rate Shipping is available for both Canada and the U.S.:

• 🇨🇦 Canada – Flat Rate: $19.99 CAD
  
• 🇺🇸 United States– Flat Rate:$29.99 USD

3.2. These flat rates include tracked shipping through the most suitable carrier available at the time of fulfillment.

3.3. Additional premium options such as Priority Shipping or Express Post may be offered at checkout, with real-time pricing based on your location and order details.

3.4. Shipping fee details will be clearly indicated during the ordering process.

3.5. Flat Rate Shipping is not available in remote regions such as Canadian territories, Alaska, Hawaii, or U.S. overseas territories. Orders shipping to these areas may be subject to custom rates.

4.  Shipping Options: 

4.1. We offer two types of shipping services:

• Flat Rate Shipping (standard tracked service)
  
• Upgraded options including Priority Shipping or Express Post, for faster delivery
  

4.2. Estimated delivery times:

• Canada (Flat Rate): 3–7 business days
• USA (Flat Rate): 4–8 business days
• Priority/Expedited options: Delivery estimates will be provided at checkout based on your location
  

4.3. Free Shipping Promotions. These apply only to orders that:

• Include at least one eligible product, such as the GameSled™
• Select the Flat Rate Shipping - Tracked & Reliable at checkout
• Flat Rate Shipping - Tracked & Reliable at checkout
• Ship to addresses within the 10 Canadian provinces or the contiguous United States
  

4.4. Exclusions:

• Canada: Yukon (YT), Northwest Territories (NT), Nunavut (NU), and remote/rural postal codes
• United States: Alaska (AK), Hawaii (HI), California (CA) and U.S. territoires (including Puerto Rico, Guam, U.S. Virgin Islands, American Samoa, Northern Mariana Island), as well as military APO/FPO addresses
  
  

4.5. These areas may still be eligible for delivery, but Flat Rate and Free Shipping options will not apply. Shipping fees will be calculated based on location and carrier pricing at checkout.

5.  Order Tracking: 

5.1. Once your order has been shipped, you will receive a shipping confirmation email containing tracking details.

5.2. You can also track the status of your order by logging into your account on our website.

6.  International Shipping:  

6.1. Orders shipped to the U.S. may be subject to customs inspection and clearance. For shipments under $800 USD, duties and taxes are generally waived under Section 321 of the U.S. Tariff Act.

6.2. In rare cases, local customs may apply fees. These remain the responsibility of the recipient, unless otherwise stated at checkout.

6.3. The information provided regarding customs exemptions (such as Section 321) is for general guidance only and does not constitute a guarantee. Customs regulations may change or be interpreted differently, and Huntek cannot be held responsible for any fees assessed by U.S. authorities.

6.4. International delivery times may vary depending on the destination and local customs procedures.

7.  Delivery Issues: 

7.1. If you experience any issues with your delivery (delays, damaged package, or missing items), please contact us promptly. We’ll work with our carriers to resolve the situation quickly.

8.  Delays Beyond Our Control: 

8.1. Huntek is not responsible for delays caused by factors beyond our control such as extreme weather, customs delays, or carrier disruptions.

Thank you for choosing Huntek!